Customer Service Concerns and Issues

​For Students, Staff and Visitors

If there is immediate risk to life or property call Schoolcraft Police
at 734-462-4424, or dial 911.

We strive to provide a quality service and learning experience. If we didn’t meet your expectations please let us know how we can do better.  

Reports to SC aware, are assigned to a staff member for review and follow-up.The staff member will gather additional information from you and the department(s) involved.

An important note for students 
If you ​have concerns about course content, your instructor, and/or your grades you must follow the Instructional Concern/Academic Matters process.

Check your student email. We also recommend that you check your SC mail account regularly and certainly before filing ​a ​report. For example, if you are expecting a response from a staff member or department, they may have sent you an email to your SC​ mail account. SC​ mail is the primary way the college communicates with students. 

report, review, resolution
SC aware

Emergency Situation:
Call 911
Call 8-911 (from any campus phone)

Schoolcraft College Police Department:
Call x4424
(from any campus phone)

Call (734) 462-4424
(from a cell or public phone)

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